UMass Boston

Course Overview

Description

This fully online course will assist participants in understanding and applying configuration and exploration strategies for mainstream and assistive technologies. We will explore a variety of topics, including: Operating systems and computing devices, various PC components, operational procedures for professionalism and effective communication, technical support resources for accessibility for major operating systems, tools used for computer maintenance and repair, installing software and operating system updates, setting up and using built-in accessibility features in different operation systems, operating system maintenance procedures, setup and configuration of systems and devices for remote training, determining if remote training and support is appropriate, conferences and educational opportunities to keep up-to-date with various technologies, computer maintenance tools and procedures, disabling and removing of unnecessary or inaccessible third-party software, troubleshooting computing technology, virtualized operation systems, display technologies, options for self-teaching and continuing education to remain current with various technologies, local networking, wireless networking, wireless troubleshooting internet issues, portable and mobile-computing technology, and security measures for computing technology.